Top 5 Scariest PR Mistakes

As Halloween approaches, it’s the season of scary movies, haunted houses, and spooky costumes. But if there’s a scare you want to avoid now (or any time of year really) it’s the dreaded PR mistake. Truly, this is the stuff of nightmares for your business and some mistakes are unfortunately all too common. Here are the top five scariest PR mistakes and how to avoid them.

1. Not understanding your audience

By this, we mean not only your customers and potential customers but also the publications and journalists to which you are pitching. Just because your “news” is important to you doesn’t mean it’s important to these groups. So, before sending anything make sure it’s something your customers need/should know about and that you’re reaching the right journalists and publications to get that message across.

2. Ignoring media relations

If your business only gets in touch with journalists when you want them to cover something for you, then your chance of success is slim. Don’t have the time to cultivate and nurture these relationships? This is where a PR firm can be particularly helpful and is actually a specialty area for us. We’ve spent years on media relations in lifestyle industries such as restaurants, hospitality, retail, health and wellness, and non-profits, which is why we get such great coverage for our clients.

3. Going only for the big names

Who wouldn’t want coverage in the Wall Street Journal or the New York Times, they’re the ultimate in credibility right? But that doesn’t mean they’re the best fit for the message you want to share with your audience. And, unless your news is BIG, they likely won’t give you the time of day. Instead, consider industry publications and/or even local publications. They’re much more targeted meaning you know your audience is reading them, and you’re much more likely to stand out. 

4. Creating a promotional pitch

Yes, the idea is to promote your business. BUT, when you’re pitching to news publications, your pitch has to be newsworthy! Huh? This type of PR is called earned media which essentially means you are earning free coverage instead of paying for promotion. You can’t just submit a sales brochure on your latest product and call it a pitch. You have to put together a story that showcases your business. Think case studies, unique applications, timely events, etc. Again, this is where a PR firm can help you shine. We know what journalists are looking for and the types of pitches that work (or don’t).

5. Winging a media interview

Finally, it’s happened, you’ve pitched and a journalist wants to interview you for a story. Great news! But that’s just the beginning. Although you may know your business inside and out, interviewing skills don’t come naturally to most. Not to mention, you likely won’t know the angle the journalist is going to take which may throw you on the spot. As such media prep is a must so you know exactly what messages you want to get across and can do so effortlessly. A PR firm can also help you immensely here by conducting mock interviews, creating talking points, and more so the coverage presents your business in the best light.

To learn more about how R public relations services can help your business, click HERE to schedule a FREE Discovery Call today!

by R Public Relations Firm

R Mid-Year PR Regroup Tips

We've passed the half-year point and if your business hasn't gained the awareness and interest you want, it’s time to regroup. Many small businesses initially try to tackle PR themselves and quickly find out it’s not as easy as it seemed initially. But that doesn’t mean you have to shell out the big bucks to a large PR agency to find success. Here are some quick PR regroup tips to get your business going in the right direction as we start the last half of the year.

1. Start by asking questions

Look at the goals you made at the start of the year. Specifically, PR goals, but it’s worth looking at other business goals as well in case there are ways for PR to help you achieve them going forward that you didn’t consider before. Measure how far off-track you may be and why. For example, was it that your PR attempts just didn’t work, or did you get too busy and let them fall off? In the case of the former, consider what might have gone wrong and how you might improve. For the latter, you might consider whether a lack of PR will end up costing you more than what it might take to get some help in this area.

2. Keep your social media on point

Yes, this takes a lot of time, but small businesses should consider social media the low-hanging fruit so to speak. It’s a PR tool that’s more easily in reach to you and it’s a way you can go directly to your audience to build interest and awareness. Consider your audience and make sure you’re active on the platforms which they frequent. The caveat: you have to be interesting and relevant to get their attention. Give them a reason to share, and do it often!

3. Stalk your competition

Not really, well maybe. If PR is not in your wheelhouse, one way to spark ideas is to look at what your competition has done that’s been successful in this area, and where they’ve failed. Note where they pop up, what they promote, who’s talking about them, and what they are saying. Then figure out how those tactics might be of use for your small business. And, don’t just stop at competitors, consider other small businesses that are in your local area, or even better that complement you. Reach out to them, maybe you can partner on some collective PR or at the very least get some ideas on what’s worked for them. Entrepreneurs love to help other entrepreneurs succeed; they know firsthand how hard it can be out there!

Go from PR Regroup to Launch

We started out as a small business too and very much understand the need to build awareness and interest, but have a lack of time and money to put towards it. That’s why we created our Launch program for lifestyle brands such as restaurants, hospitality, retail, health and wellness, and non-profits. This 6-month program includes developing a brand identity, PR plan, and campaign for small businesses that qualify. 

To learn more about how R Launch program can help your small business, click HERE to schedule a FREE Discovery Call today!

by R Public Relations Firm

5 Ways PR Will Increase Your ROI

Increasing marketing ROI is paramount for any organization. Yes, it’s true you have to spend money to make money as the old saying goes, but the reality is you have to quantify the impact of those dollars or risk not just losing your marketing budget, but negatively impacting your organization overall. While in some areas of marketing, like advertising, it’s relatively easy to measure ROI, others, like PR, have always been harder to measure. As such the impact of PR often goes overlooked and underfunded. But make no mistake, PR will increase your ROI. Here’s how.

Measuring ROI

In general, ROI or return on investment in marketing is measured by determining how many sales, attendees, donations, etc. happened because of your campaign(s). Using advertising as an example, you could calculate ROI by determining the revenue you gained from a particular ad minus the cost of the ad divided by the expenses and multiplying by 100. It’s a relatively clear-cut formula.

On the other hand, PR has many roles such as boosting awareness, credibility, and engagement with your brand as well as cultivating a positive brand reputation, all of which are more intangible. What’s more, they are what you would typically consider top-of-the-funnel activities in the sales cycle rather than the bottom where the sale is closed. However, you can leverage them in bottom-of-the-funnel activities as well to prove their value in increasing ROI.

How PR Will Increase Your ROI

It’s still important to measure media placements as well as social, website, and search engine metrics, however here are five ways to leverage PR in more easily measured marketing and sales activities as well:

1. Use media placements in campaigns – Don’t leave it up to your prospects to come across your media placements, make sure they know about it by including them in your marketing campaigns and/or using them as another reason to reach out. Typically, it takes five to seven touchpoints to ‘hook’ a prospect so to speak.
2. Add to sales and marketing materials – Adding award wins, industry accolades, and other media mentions in these materials, especially where they highlight how your brand can help overcome key customer pain points adds tremendous credibility.
3. Share on social media – Encourage employees to share media placements on appropriate social media channels to increase not just brand awareness but also sales. For example, Hubspot states that sales professionals with a strong social selling index on LinkedIn have 45% more sales opportunities than those who don’t and are 51% more likely to reach their quota. Make sure you’ve created and trained them on social media guidelines for your brand first though!
4. Add accolades to signature lines – Adding clickable links to thought leadership, awards, and other media placements is a subtle way to increase credibility, awareness, and engagement for your brand. And not just in terms of sales, but it can help with recruiting and investor relations as well.
5. Create testimonials – The fact that your sales team is closest to your customers and PR is closest to media is actually a beautiful thing. You can work together to create testimonials that benefit your brand overall as well as your individual goals. The ability to share happy customer experiences is priceless!

R team would love to help your organization increase ROI with PR.  Learn more about our public relations services and schedule your FREE Discovery Call today!

by R Public Relations Firm