Digital Reputation Management: Digital Triage vs. Media Triage

This is the fourth blog in our series, The 7 Rules of Celebrity Crisis Triage, where we unpack what really happens when a public figure faces a high-stakes moment and how to navigate them with confidence and a team that understands what’s at stake. Why Successful Celebrity Crisis Response Depends on Knowing the Difference. A […]
Why Positive News Stories Could Be Your PR Superpower

According to Letter.ly, negative news makes up approximately 90 percent of all media coverage. The reason for this could be embedded in our DNA as humans, with our ancestors needing to focus on the negative and potentially harmful news around them—from predators and storms to warring communities—to survive, or it could simply be something we’ve […]
Home Field Advantage: Why Local Businesses are Engaging Nashville-based PR Firms

The age-old question is: How do you choose the right PR firm for your brand? While national PR agencies can offer impressive reach, an increasing number of businesses are opting for local PR firms due to their heightened local expertise and the significant impact it can have on a campaign. When it comes to telling […]
Choosing the Best PR Firm in Nashville for Your Brand

Over the past decade, Music City has rapidly evolved into a hub for healthcare, tech, startups, real estate, hospitality, and entertainment. This growth has strengthened the local economy and created diverse opportunities, but has also increased competition and noise. In today’s fast-paced and ever-changing media landscape, public relations (PR) is essential. Whether you’re a tech […]
Every small business has a story. How to Discover Yours, According to a Public Relations Agency

Small business owners always have a million things on their plates, whether it’s serving customers, managing staff, or launching products, but they rarely pause to ask: Could this be newsworthy? Although it may be unexpected, the answer is usually yes! Product launches, community initiatives, and a wide variety of business activities can be newsworthy, but […]
Robots Don’t Build Relationships—Why Media Relations Still Need Humans

In an age where AI can create press releases, automate email outreach, and track sentiment instantly, it’s tempting to think that media relations could become a plug-and-play process. For busy teams and brands, the appeal of AI tools is obvious: less time, more output, and faster results. What’s not to love? However, the truth is, […]
The Hidden Risks of AI Tools in PR and Humanity’s Role

In July, OpenAI announced that ChatGPT receives approximately 2.5 billion prompts from global users daily, with about 330 million of those coming from users in the United States, according to TechCrunch. AI tools have rapidly transformed public relations (PR) by streamlining tasks such as writing press releases and scanning headlines. While opinions differ, one thing […]
The Benefit of PR in Uncertain Times

According to McKinsey & Company, Gen Zers worldwide are more optimistic about social issues than other generations. Still, they’re less confident that inflation will stabilize and prices will come down. A whopping 40 percent of Gen Z respondents across Germany, the United Kingdom, and the United States are worried about their financial futures. Amid geopolitical […]
Reputation Management: The Secret Weapon Every Brand Needs to Stay Competitive

In today’s digital, perpetually hyper-connected world, a brand’s reputation can spread more quickly than its marketing efforts. With sites and features like Yelp, TripAdvisor, Google Reviews, Facebook, TikTok, Amazon Reviews, Trustpilot, and more, a brand’s intricacies are essentially never ‘off the record.’ That’s where reputation management comes in. According to Indeed, “Reputation management involves actively […]
Empowered Employees: The Ultimate Authentic Brand Ambassadors

In our fast-paced, ever-changing digital world, trust is an invaluable resource that is only granted to the most authentic and reliable, and your employees are your most credible advocates. As the public’s sentiments shift away from corporate messaging and toward peer-driven influence, strategies and PR tactics must evolve, too. At its core, this means: people […]